As per the Competition and Consumer Act 2010, we are only required to offer a refund on our resources if there is a “significant problem” with the product. As digital goods cannot be returned, we do not offer refunds due to change of mind or if you find a similar product somewhere else. By purchasing our resources or services, you agree to this no refund policy.
In the event that you order resources for a unit that you have already purchased from us, we can offer you a credit for that amount. Please contact our customer support team immediately via email: hello@rtoworks.com.au. We will make every effort to assist you in resolving the issue promptly.
