Once you purchase any of RTO Works’ resources or services, the payment is non-refundable. We do not offer refunds for any reason, including but not limited to a change of mind, scheduling conflicts, or technical issues. By purchasing our resources or services, you agree to this no refund policy.
In the event that you order resources for a unit that you have already purchased from us, we can offer you a credit for that amount. Please contact our customer support team immediately via email: hello@rtoworks.com.au. We will make every effort to assist you in resolving the issue promptly.