BSBSS00119 Customer Service Skill Set

folder units
folder4 Core units
folder_special Elective units

All prices are including GST


Items highlighted in yellow are Pre-order and can still be added to the cart.

Massage Clinic Policy and Procedure Pack

The assessments for HLTMSG units require a clinical training setting which includes documentation such as clinic policies and procedures, client intake forms, clinical treatment notes and more. Purchase our ready to use pack so there is one less thing to worry about when setting up your massage clinic environment. ‌


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Core Units

Unit Price Variation Select
BSBOPS304 - Deliver and monitor a service to customers
BSBOPS305 - Process customer complaints
SIRXCEG002 - Assist with customer difficulties (Pre-order)
SIRXPDK001 - Advise on products and services (Pre-order)

Elective Units

$ 0