From 1st July our prices are increasing. Please check each qualification page for information about inclusions, as most learning and assessment packs will now include a session plan as a standard offering, or contact us for more information.

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BSBSS00127 Contact Centre Team Manager Skill Set

4 units (4 core units)

BSBSS00127

Generic TAShelp
$220
(Incl GST)

* All prices below include GST.
Unit
Learning & assessment pack
Session plan
eLearning pack
RPL kit
Subtotal
BSBCMM412
Lead difficult conversations
Learning & assessment pack 
$660
Session plan 
$30
eLearning pack update PRE-ORDER
update PRE-ORDER
$440
RPL kit update PRE-ORDER
update PRE-ORDER
$330
Add all
–
BSBOPS404
Implement customer service strategies
Learning & assessment pack 
$660
Session plan 
$30
eLearning pack update PRE-ORDER
update PRE-ORDER
$440
RPL kit update PRE-ORDER
update PRE-ORDER
$330
Add all
–
BSBTWK502
Manage team effectiveness
Learning & assessment pack 
$660
Session plan 
$30
eLearning pack update PRE-ORDER
update PRE-ORDER
$440
RPL kit 
$330
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–
SIRXCEG004
Create a customer-centric culture
Learning & assessment pack update PRE-ORDER
update PRE-ORDER
$660
Session plan
block Not available
eLearning pack
block Not available
RPL kit
block Not available
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–
Total
$0
(Incl GST)
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