From 1st July our prices are increasing. Please check each qualification page for information about inclusions, as most learning and assessment packs will now include a session plan as a standard offering, or contact us for more information.

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BSBSS00127 Contact Centre Team Manager Skill Set

4 units
(4 Core units )
Items marked with Pre Ordercan still be added to the cart. But these items will be delivered at a later date.

BSBSS00127 Generic TAS

$220 (Incl GST)
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Unit code and name
Learning and assessment pack
eLearning pack
RPL kit
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BSBCMM412 Lead difficult conversations
Learning and assessment pack $660.00(Incl GST)

Not available at this time

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eLearning pack

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RPL kit
$0(Incl GST) Add all
BSBOPS404 Implement customer service strategies
Learning and assessment pack $660.00(Incl GST)

Pre Order

This item is on Pre-order. If you order it now, it will be booked in for development. Get in touch to find out when it can be delivered.

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eLearning pack $440.00(Incl GST)

Pre Order

This item is on Pre-order. If you order it now, it will be booked in for development. Get in touch to find out when it can be delivered.

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RPL kit $330.00(Incl GST)
$0(Incl GST) Add all
BSBTWK502 Manage team effectiveness
Learning and assessment pack $660.00(Incl GST)

Pre Order

This item is on Pre-order. If you order it now, it will be booked in for development. Get in touch to find out when it can be delivered.

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eLearning pack $440.00(Incl GST)
RPL kit $330.00(Incl GST)
$0(Incl GST) Add all
SIRXCEG004 Create a customer-centric culture

Pre Order

This item is on Pre-order. If you order it now, it will be booked in for development. Get in touch to find out when it can be delivered.

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Learning and assessment pack $660.00(Incl GST)

Not available at this time

Interested in this item? Please contact our team for more info

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eLearning pack

Not available at this time

Interested in this item? Please contact our team for more info

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RPL kit
$0(Incl GST) Add all
Total $0 (Incl GST)
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