From 1st July our prices are increasing. Please check each qualification page for information about inclusions, as most learning and assessment packs will now include a session plan as a standard offering, or contact us for more information.

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BSBSS00119 Customer Service Skill Set

4 units (4 core units)

BSBSS00119

* All prices below include GST.
Unit
Learning & assessment pack
Session plan
eLearning pack
RPL kit
Subtotal
BSBOPS304
Deliver and monitor a service to customers
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$440
RPL kit update
$330
Add all
BSBOPS305
Process customer complaints
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$440
RPL kit update
$330
Add all
SIRXCEG002
Assist with customer difficulties
Learning & assessment pack update
$660
eLearning pack
Add all
SIRXPDK001
Advise on products and services
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$330
RPL kit update
$330
Add all
Total
$0
(Incl GST)