Course
SITSS00077 Customer Service Management Skill Set
3 units (3 core units)
* All prices below include GST.
Unit
Learning & assessment pack
Assessment review report
Session plan
eLearning pack
RPL kit
Subtotal
SITXCCS015
Enhance customer service experiences
Learning & assessment pack
$693
Session plan
$35
SITXCCS016
Develop and manage quality customer service practices
Learning & assessment pack
$693
Session plan
$35
SITXCOM010
Manage conflict
Learning & assessment pack
$693
Session plan
$35
Total
$0
(Incl GST)
