From 1st July our prices are increasing. Please check each qualification page for information about inclusions, as most learning and assessment packs will now include a session plan as a standard offering, or contact us for more information.

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SITSS00077 Customer Service Management Skill Set

3 units (3 core units)

SITSS00077

Generic TAShelp
$220
(Incl GST)

* All prices below include GST.
Unit
Learning & assessment pack
Session plan
eLearning pack
RPL kit
Subtotal
SITXCCS015
Enhance customer service experiences
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
update PRE-ORDER
$440
RPL kit update
update PRE-ORDER
$330
Add all
–
SITXCCS016
Develop and manage quality customer service practices
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
update PRE-ORDER
$440
RPL kit update
update PRE-ORDER
$330
Add all
–
SITXCOM010
Manage conflict
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
update PRE-ORDER
$440
RPL kit update
update PRE-ORDER
$330
Add all
–
Total
$0
(Incl GST)
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