From 1st July our prices are increasing. Please check each qualification page for information about inclusions, as most learning and assessment packs will now include a session plan as a standard offering, or contact us for more information.

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BSBSS00127 Contact Centre Team Manager Skill Set

4 units (4 core units)

BSBSS00127

* All prices below include GST.
Unit
Learning & assessment pack
Session plan
eLearning pack
RPL kit
Subtotal
BSBCMM412
Lead difficult conversations
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$440
RPL kit update
$330
Add all
BSBOPS404
Implement customer service strategies
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$440
RPL kit update
$330
Add all
BSBTWK502
Manage team effectiveness
Learning & assessment pack update
$660
Session plan update
$30
eLearning pack update
$440
RPL kit update
$330
Add all
SIRXCEG004
Create a customer-centric culture
Learning & assessment pack update
$660
eLearning pack
Add all
Total
$0
(Incl GST)