Course
BSBSS00119 Customer Service Skill Set
4 units (4 core units)
* All prices below include GST.
Unit
Learning & assessment pack
Assessment review report
Session plan
eLearning pack
RPL kit
Subtotal
BSBOPS304
Deliver and monitor a service to customers
Learning & assessment pack
$693
Session plan
$35
RPL kit
$346
BSBOPS305
Process customer complaints
Learning & assessment pack
$693
Session plan
$35
SIRXCEG002
Assist with customer difficulties
Learning & assessment pack
Assessment review report
Session plan
eLearning pack
RPL kit
–
SIRXPDK001
Advise on products and services
Learning & assessment pack
Assessment review report
Session plan
eLearning pack
RPL kit
–
Total
$0
(Incl GST)
